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Brand Benefit through Internet TV Viewing; What Social Viewing Apps Have to Offer

Readers, here’s something interesting for you. It’s only recent that Australian Center for Broadband Innovation developed a technology. The technology streamlines tweets above the telecast image of a particular TV show. Work started off with the finding that tweets on a certain Q&A program had been uploaded from 75000 accounts since 2009.

The news is interesting, but not as much as the speculation, followed by. We know that social viewing apps are in talk these days. But we also noticed some limitations in these applications; one of them is that these applications expect users to watch TV more, whereas users want something, which would make conventional way of watching TV less of a need.

No commercial please…

Users nowadays want to watch personalized TV content. What are their options? Well, personal and digital video recorders are there as well as on demand TV. These technologies, particularly on demand TV allow viewers to enjoy control over the TV content. But what does ‘control’ mean in this context? Viewers will have freedom of choice and they’ll watch what they want to watch.

Social Viewing AppsIs skipping the commercials included? Yes and no.

Viewers could download the content from broadcaster’s websites. Those broadcasters can integrate advertisements into the programs. So, viewers will have to come upon advertisements. But at the same time, they can skim through those ads unlike commercials appearing during a live telecast.

Henceforth, broadcasters can’t be certain that advertisements will be watched by viewers, and for brands, it could mean final nail in the coffin because reaching out to viewers will be conditional.

Brand benefit in a changing scenario

Branding

As on demand TV puts a question mark after brand benefit, a new and more viable platform for advertisement is required.  Such a platform has to incorporate changes in TV watching behavior. This is the area where ACBI’s technology falls short. It depends upon conventional TV viewing.

An application that secures brand interest in the framework of personalized TV viewing, must offer viewers their due freedom. One might say that if viewers are to choose between watching ads and not watching ads, then they will go with the latter. Thus, doomsday for brands is just ahead with spread of on-demand media consumption habit.

It’s not fully true. We need to understand the psychology of on demand TV viewers. In most cases (as reported in surveys also), they want to catch up with the live shows, BUT, in a controlled way. Let’s say you are watching live telecast of a soccer match. How much freedom of choice you have over the viewable content? None, and you’d literally beg the channel to show you a replay. Isn’t it?

But with on demand TV, you can watch a replay as many times as you want. Thus, users aren’t just catching up, but in customized ways too.

A loophole of advertisement on electronic channels is that it hardly recognizes its audiences. Just think…an airlines company’s advertisement is running, and it’s being viewed by someone, who doesn’t have a wallet to hire a cab. Then again, advertisement of an adult product is being watched by a kid.

Thus, there’s no point if advertisement doesn’t follow at least some degree of personalization. On-demand TV and alike technologies could offer brands a chance to cash in on this personalized atmosphere and make advertisement focused on varying segments of users.

The creative blitzkrieg

Doesn’t it sound more like online ad model? Yes. On the online spectrum, advertisements are to be creative enough to capture the attention of the users.

Web users don’t have patience. Probably, 5 to 6 seconds is what they are going to spend watching your advertisement. If you’re lucky enough, then it could go up to 10 seconds. Not to mention, they always have the chance to skip advertisement. So, it’s hostile and creativity is the only thing to save you. Similarly, the more control viewers will enjoy over the TV content, the more independent they will become. And it will become difficult luring them.

The truth is, we all have an inclination towards advertisement. Without advertisement, how’d one know which products are rocking the market?

So, advertisement will continue to exist. But incisive changes in their content and presentation will take place. And the content will prioritize creativity.

Opportunities for small brands 

Small Brands

Small brands usually couldn’t compete with big brands, but if use of internet TV or on-demand TV increases, it’s an opportunity for them. They can get more visibility than what electronic outlets have been offering them.

We believe internet TV and social viewing apps have a role to play here. Zeebox, being such an application, picks up references of shows and put up ‘Zeetags’, infotags that let users know about brands, related to the show. These apps could lift references of small brands? This way, viewers will come to know about those less-known brands.

This is how a social viewing app could contribute something to personalized TV viewing. By exploring potentials of small brands (which hasn’t been explored so far) in the background of on-demand/internet TV viewing, these apps could show a new direction to brand endorsement.

The existing concept of brand benefit bases itself on spending more and more cash. So, if expected amount of return isn’t fetched, purpose of making the commercial gets lost. Use of social viewing apps could cater to user-generated and creative ad content. It puts more emphasis on the aspect of bespoke and enhanced experience on the part of users.

ACBI’s technology, which we acknowledged in the first paragraph, doesn’t at all have such prospect. It’s too banal and predictable.

 

Posted in Advertising, Internet Marketing, Marketing, social viewing | Tagged , | Leave a comment

How C2C Can Dig Deeper into Social Media

C2CWhen we are to define escalation of B2B and B2C model businesses, we use the word ‘growth’. Now, that of C2C businesses requires another word to be used; ‘mushrooming’. It seems so because personal transaction and private rental markets are literally booming in some countries. What caught our attention is the fact that internet is one of the factors behind this boom.

In our discussion, we’d center on the role of web as a contributing factor. Should we? Yes, there are agencies to close successful C2C transactions, but many of them aren’t fully aware about the importance of internet and more specifically, of social media.

But one thing; our readers might wonder why we have to acknowledge web tools and techniques separately, when C2C is e-commerce communication. Well readers, this is a misconception. Internet could expand C2C’s reach, but they aren’t essentially related.

Private rental market proves this

It does. Press advertisement is a workable option for this market. In countries like India, where use of internet isn’t widespread, many people find rented apartments through press ads or through recommendations from friends. This remains a consumer to consumer transaction without internet being involved.

But if internet is added into the mix, the market could soar. China is a good example of this. From the 2nd half of 2011, China’s private rental market started rising, due to the presence of housing reserve and emergence of C2C websites. Youtx.com, Sofun.com, Arizu.com and others targeted short term private rental and the cumulative number of houses across their books is almost 100000. These websites are visited by tourists, travelling business people and students visiting to other cities for study purposes. Thus, Internet’s prominence coming into view didn’t actually create new opportunities but restored the ones that were there, but weren’t explored.

But internet doesn’t necessarily mean social media. The quickly growing short term private rental market in China needs the help of social media. How and why? In countries such as US, there’s a trust based relationship between house-owner and lodger, which is absent in China. Using social media, it’s possible to build up this trust. Some of the businesses already began understanding this. A representative said that house-owners should pay heed to online comments posted by prospective renters.

Personal Transaction and Social Media  

Social MeidaIn a recent issue, released by Western Union, the company announced that in 2011, it closed 226 million customer to customer transactions. Company delegates said that Middle East is one of their key markets. Through their regional headquarter in Dubai, they operate their businesses in both Middle East and Africa.

But they can patter the market more firmly if rely on increased online networking. Web users from Middle East are becoming savvy with handling social media these days. Making a footprint in social media, personal transaction services like WU can trigger at better user engagement and surge in revenue generation. Western Union has a website, i.e. Westernunion.com. Even though the site gets a good number of visitors every day, by creating affiliate programs with the help of social media, number of visitors could be increased even more.

Interestingly, the same thing applies to competitors like American Express Company Common and Moneygram International. In fact, these competitors have more scope than WU as they can use social media for customer handling and save spending whereas WU currently maintains over 480000 agent locations across 200 countries.

Conventional C2C platforms for buying and selling

There are platforms for direct consumer to consumer buying and selling. Problem is, they often become soft targets for spammers. Many websites had fallen victim to this, lost their credulity and are no longer frequented by users that they happened to be earlier. Websites, which managed to save themselves, gained traffic.

eBay.com is a good example. Being a C2C platform, they have some robust policies. Users have eBay toolbar to protect their privacy and ‘My Messages’, a customized communication system to prevent phishing emails.

What would those C2C websites, which lack strong line of policies, do? Again, social media could be a facilitating tool for them. Online reputation management, a pivotal area in social media management can help them to brighten their faces. They can track what kind of negative comments are being posted against them across various portals and forums in web and come up with strategies to prevent them.

Other than putting in use ORM, these sites can also employ social media apps to build solid privacy protection measures.

Just like B2B or B2C, consumer to consumer businesses have prospects. But they just don’t get due amount of exposure. It’s only recent that C2C businesses figured out how handy web could come in. Hopefully, they would explore social media’s vitality as well.

In fact, that would take even lesser time because consumer to consumer interaction begins with one of social media’s taglines; Sharing.

Posted in Internet Marketing, Marketing, Social Media | Tagged , , , | 1 Comment

When Cooking up Branding, Spices are Creativity and Social Media

In late 90s, Tom Peters spoke of ‘Brand You’. A gripping concept it was and still is; no
wonder digging deep into it is tempting. But we have to keep ourselves, as the outline is all that matters. What’s the outline? We pad out brands the moment we distinguish ourselves from faceless hundreds.
Branding Tom Peters’ thesis could be helpful. The tagline; businesses need to come up with something exclusive. What we’d like to add here is right use of social media in achieving that.

What Makes a Brand Distinguished?

Well, conformity is a charted territory but non-conformity isn’t. As in; most businesses are experimental about advertising themselves and sending out the message that they are different. But they remain experimental every time as the factor/s contributing to distinctiveness is not yet tapped. We see one advertisement by a particular company appealing, while another by the same boring. So for businesses, distinctiveness (in a positive way) is something that comes in, but doesn’t stay in.

 Systematic Brand Building

Even if God disposes, man still proposes. What doesn’t stay in, could be attempted to map. There are tangible factors, which build up brand value of a business, but they appear mercurial. A better way to make them regular is to embark on different activities and keep a note of their functionality.

These activities could be something in the name of social responsibility, something for increasing citizen awareness or even something for pet care. The underlying motif would be to overtake competitors and build up brand esteem.

The ones, which will help brand aspect of the business to swell, are to be picked up and the ones, which will not, are to be dropped.

At the same time, online marketers working for different businesses are to understand their shortcomings. In fact, this is perhaps the most important part of systematic brand building and we do hope that this post will shed some insight.

The Blame is on…

What many marketers fail to realize is, social media has enough potential; the glitch is with wrong way of using it. Right platform, right application and the right way of promotion create a string that is invaluable for proper branding.

A relevant example; suppose a business wants to get more leads through blogging. It could, because businesses, which blog regularly get more traffic. Now, there are many social media applications to lend it a hand. ‘Social Cockpit’, the newly introduced feature by Intel would hardly be considered by businesses in the lineup.

But why not? The application displays keywords, targeted by top bloggers. Using these keywords, businesses can create themes and incorporate these themes into their blogs (provided those keywords and themes are somehow connected).

The blame therefore is on the wrong approach, which hinders businesses to come out distinctive. A correct approach to address branding, helps the company to occur first amongst the equals.

Zero In on User Engagement   

Call it sheer ignorance or grave mistake, 9 out of 10 businesses beg the question. They think user engagement is like an apple in the tree, which could be obtained by jumping aloft. It’s NOT! They rather need to grow their own apple tree.

Social Meida

In other words, businesses need to engage users in their own way. Now, what’s the most elite way to handle users? There’s nothing hard and fast, but it’s wise not to treat them as consumers in first place. Rather, why not assume there are alphas in geeky fellows or princesses in girls with crowned teeth, and go with that assumption? Once treated in such a way, those guys and girls are bound to feel inclined, and Bingo! Surface the product/service and tell them how it can best fit them.

Again, there’s no better platform to do that other than social media. Users are there, in active shape and ready to participate if the discourse is interesting. All a business needs to do, is to run a distinctively creative campaign and its branding would consolidate through user engagement.

So, if anything solid comes out from the above set of words, is a creative approach, upon which the branding of a business could base itself. Till date, social media is the most viable podium to make it happen. May be a new platform will show up someday, but the role of underlying creativity will remain the same. It is that factor, which systematize Tom Peters’ idea; ‘Brand you.

Posted in Internet Marketing, SEO, Social Media | Tagged , , , , | 3 Comments

Search Engine Optimisation Key Factors & Trends For 2012

SEO TrendsAccording to Darwin’s Evolutionary Theory, life is all about the survival of the fittest. Evolution of new species and it replacing the old is the law of life and one of the key elements for survival. This concept of life is well applicable to SEO or Search Engine Optimization. There might not be any association between the two but what we are trying to point out here is that trends do need to change with time and that is very true for anything related to the world of web. This is true for SEO especially where the ranking of the websites depends upon the recent trends in SEO that you follow.  Stick to the obsolete ones and you will no longer be seen. That will be equivalent to death for your business. Hence, it is wise to follow the SEO trends in 2012, some of which is highlighted here.

Panda Update – We will be beginning with Panda and the quality concepts that are behind it. Panda continues to enjoy the importance for helping websites rank in Google. While content has always been counted as an important factor it is hard to say whether it would enjoy the same favoritism among readers for the years to come.

Even if content continues to have the same importance, it has to be different and fresh apart from being of high quality. The utility factor is also crucial apart from being shareable with users and utilized well in social media sites.

Inclusion of social snippets – Google’s core page layout is the next concern in line since it has undergone change in the last 10 years or so. As far as the “10 Blue Links” are concerned, they remain but they have ceased to be taken as feature as other content modules make way to the page. Things have changed as now for some searches in the US, it is not very uncommon not to see first of the 10 blue links visible above the fold. The trend is likely to continue with the inclusion of social snippets. The result will be less number of websites being visible above the fold.

Social Media Signals - Shift the picture to social media sites like Facebook which continues to be in the limelight but with a strong competitor in the scene, Google+. It is expected that there would be tough tiff to gain a bigger share of the end user’s “eyeball time”. This is expected due to the introduction of new ways and new features. Social Media has emerged big and is going to have a positive effect on search results thus triggering a battle between competing websites.

Google gets social - There have been some fake signals though but Google has finally proved its worth with the introduction of Google+ and their Business Pages. The tie up is a good combination from the viewpoint of a SEO campaign as this might lead to affecting the personalized results in the very near future. If we trace what Google has launched within a very short span of time, we can count Search, Plus Your World and also integrate results from traditional search results and social circles alike.

Adoption of HTML5 – Technology has also made its contribution by integrating HTML5 in certain aspects of the Google’s content. This will be making way for more interactive sites to be easily navigable through mobile devices. The mobility factor has also put Google Places on a pedestal increasing its chances of fast development if however it chooses to tie with personalization and social graph. There is a clause however. Citations which once was important in Places results have disappeared now but however is counted to still remain as signals of relevance for local search.

Mobile marching right into the local search – iPhones led  to a revolution in the way mobile phone was used. Siri changed the picture. Voice search is projected to be in news in the year 2012. Present but not in use, this is thought to take off real big this year especially in Local Search. 2012 can also be count to bring in more surprises with QR codes and mobile barcodes gaining sudden exposure.

Things look bright with 4G mobile phone network which has gifted faster data speeds and mobile devices with video cameras. The result is a subsequent rise in the ‘logging’ numbers.

Google’s crawling technology – There was a word of concern however with Matt Cutts talking a lot about Google opting to view only what can be seen “Above the Fold”. This was hushed by the release of the update midway in January 2012. This area is going to be the focus area for years to come as it carries the indication of the development that is going to take place in Google’s crawling technology. It is a must to make the content load faster and keep all the information above the fold.

W3C’s microdata format – The release of schema.org is another topic of discussion as with the release of this the importance of snippets is finally highlighted. These technical elements required a boost up and it is gauged that the various rel=” tags will continue to be important with their usage becoming widespread. With the addition of code bloat, the server speed and hosting infrastructure will be counted as crucial for the successful implementation of the tags.

Deduplication over web – The use and implementation of link rel and href.lang attribute will be the path to multi-national websites. The implementation of these will guarantee security against content duplication for the site owner at the same time enabling a more precise website targeting to end users who shares a common language. It is however mandatory to get the structure of the website and the code to make the best of the eventualities.

Impact & of Importance CRO on SEO – Next, the on-page factors are forecasted to grow in prominence. CRO, user engagement, bounce rates are all going to be counted as crucial metrics while considering the ranking algorithm.

Recent SEO trends in 2012 also shows that it might become difficult to analyze the traffic due to the “Not Provided” search query used by Google users who use a secured log in. It is estimated that this might affect nearly 20% of the queries.

‘Likes’ are however counted to become stronger than links in terms of strengthening relevance signals to search engines. With the signals becoming stronger, likes spam schemes are likely to become common before they are defeated algorithmically by Google’s spam combat specialist.

In the social media scenario again, +1 will be equaled to bookmarking a page.  Change is on the cards with Google deciding to bring together Reader into G+. This will enable the user to create a news feed which not only can be shared but is also personalized in nature.

Facebook too has introduced something new to put up competition. With Facebook extending the Open Graph in January this year, it has enabled the inclusion of increased number of business signals to be included on the Timeline pages of profile owners.

Summing up, 2011 was the year of the content giving way to social search as the means of success in search engine results. The rate of success in achieving good search engine rankings has become complex over the years with the successive increase in the number of variables in the algorithm thus affecting the ranking scores. Changes might have occurred but the strategy continues to be the same while bringing in search engine traffic. A balanced combination does the trick. This is done by using good and original content and generating relevant signals to search engines by weaving the thread around the main topic of the content. Organic search traffic is still counted to bring the highest ROI when it comes to calculating the cost of converted traffic. Search engine optimization is thus an integral part of internet marketing with customers and low cost traffic continuing to be crucial for any business.

Posted in SEO | Tagged , , , , | 3 Comments

Canonicalization, Canonical Link Element, Reduce Duplicate Content Clutter

What does the Canonical Tag do?

Canonical tag specifies which URL is a duplicate of another page URL of the same website. If search engines crawl and index web pages, which are similar in content, search engine ranking of the website will go down. It’s not user-friendly as well. Users have to click multiple times only to land up on pages that have same content.

Internet Marketing Services use canonical tag to tell search engines that specific pages have contents similar to other pages. Once this information is being delivered to search engines, they do not crawl those web pages and index only those with unique contents.

How to Identify?

In order to identify canonical tag fallback, we need to manually find out within the page source code of the site. Canonical tag can be identified within <head></head> tag.

Canonical Meta tag code

 <head>

…..

<link rel=”canonical” href=”http://www.example.com/about-us.html”/>

……

</head>

Case I: When canonical tag fallback and content duplication are not identified

After reviewing the page source code of the site, if canonical tag fallback not identified, then you need to check out if the page content is duplicated on any other pages of the site using Google search syntax – site:www.example.com “Pick main body content from the site”.

Google Search Syntax

The above image shows that no duplication was identified within the site using Google search, which is good practise.

Note: Please do a crosscheck for few other important pages of the site such as services pages, main categories, especially homepage etc.

Case II: When content duplication are not identified but no canonical tag fallback is used

Google Search Syntax

It’s not at all a problem even if the canonical tag is not used as long as no duplication is identified.

Case III: When canonical tag fallback and content duplication are identified

Internal Duplication

If you notice that the same content is being duplicated in two different pages of the site, you must crosscheck the page source of both the pages to check whether proper implementation of canonical tag is done or not. Canonical tag can be identified within <head></head> tag.

Canonical Tag

Example

When different canonical tag is used: For example: www.example/about-us.html and www.example.com/company-overview.html shows same content for both the page.

For the pages www.example.com/about-us.html and www.example.com/company-overview.html, canonical tags <link rel=”canonical” href=”http://www.example.com/about-us.html“/> and (<link rel=”canonical” href=”http://www.example.com/company-overview.html “/>) are being used respectively, which is incorrect.

Solution I:

Proper implementation of canonical tag should be done in above case which would help in solving duplication issues and consolidate pages. Therefore, it is suggested to use the source of content (URL of that page) as canonical tag.

For the pages www.example.com/about-us.html and www.example.com/company-overview.html, canonical tags <link rel=”canonical” href=”http://www.example.com/about-us.html“/> should be used for both the page.

Solution II:

It is suggested to develop unique and optimized content for either of the page and implement the same.

We’ll back shortly with other relevant topics. So keep your eyes sharp for more information.

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